Function Description

You are the central point within the Business Unit, your main missions are the following:

• Interaction with visitors:
  • Take phone calls and ensure reception services (calls and reception of visitors);
• Interaction with Sales Managers:
  • Manage the renewal of contracts and licenses (offer/order/invoice & electronic filing)
• Interaction with Administrative colleagues:
  • Maintain database of contracts, licenses, services;
  • Prepare customer invoices;
  • Track and verify supplier invoices;
• Participate in the administration of the customer ticketing system;
• Participate in workshops to enhance your knowledge;

Profile

• You are a Dutch or French speaker with an excellent knowledge of the second language;
• You have a first experience in a administrative or customer support function;
• You have a great affinity with numbers and an interest in the IT world;
• You are rigorous, proactive and open to learn;
• You are dynamic, autonomous and motivated.

Jobrelated competenties

• Personen onthalen en hun vraag identificeren
• Documenten coderen, klasseren en archiveren
• Telefonische oproepen aannemen
• Doorverbinden naar de gevraagde gesprekspartners
• Een boodschap noteren
• Administratieve dossiers samenstellen
• Gegevens, de actualisatie van gegevens, terugzendingen of aanmaningen controleren
• Brieven, tabellen, ... invoeren volgens instructies
• Briefwisseling registreren, sorteren, frankeren
• Kopieerwerk verrichten

Personel competenties

• Communiceren
• Analyseren
• Digitaal denken
• Samenwerken
• Klantgerichtheid

Offer

• A full time job in Vilvoorde(4/5 possible);
• New and pleasant offices at 300m from the train station of Vilvoorde;
• A competitive, attractive salary package in line with your skills and your experience.

Location

Luchthavenlaan 25A 1800 VILVOORDE

Contact

Francis Locquet
hrmba@megabyte.be
+32 472 260 650